WooCommerce FAQs
Pedleyonline specialise in developing eCommerce Websites using WooCommerce.
Here you will find a fairly comprehensive list of frequently asked questions about WooCommerce. If you are thinking of setting up an online shop, or you already have an eCommerce business that needs attention then please read on! If you have a question that you can’t find the answer to or would like to talk things through with us and get some prices then please Contact Us and we’ll be happy to help.

Administration / Backend Questions
- Can I add new products to my online shop myself?
- What if one of my products has a price change?
- How many users can be set up to administer my online store?
- Can my e-commerce website handle stock control?
- Can automated sales communications be sent to customers?
- Can my online shop provide me with sales information?
Setting up a WooCommerce Store
- What information do I need to supply to set up my online shop?
- How long will it take to get my shop online?
- Will my shop be pre-populated with all of my products?
- When can I expect to make my first sale?
- What can I do to make my online shop perform better?
- How will my shop rank on Google and other search engines?
WooCommerce Shop Functionality
- Can my online shop have a search facility?
- Can my online shop include a booking calendar for services?
- Do customers need to log in to make a purchase?
- Can the online shop display stock levels for customers to see?
- Can my online shop feature the ability to sort products?
- Can I apply a minimum order value?
Presenting your Products
- Can WooCommerce accommodate complex products?
- Can it make calculations relating to products? e.g. measurement
- What information can I display for each product in my online shop?
- How many products can I sell in my online shop?
- Can I display my products in departments?
- Can I use WooCommerce to sell a service rather than a product?
Taking Payments in WooCommerce
- How will customers pay for goods purchased from my online shop?
- Can my e-commerce shop take payments using a credit card?
- Can I offer more than one payment gateway on my online shop?
- Am I responsible for payment security?
- Which is the cheapest payment platform available?
- Can people pay for goods using a different currency?
Special Offers in WooCommerce
- Is it possible to offer a quantity discount on my e-commerce store?
- Can I promote ‘related products’ or ‘you might also like…’ ?
- Can WooCommerce do limited period sales? e.g. a weekend deal.
- Can my shop feature special offers like ‘BOGOF’ or ‘3 for 2’?
- Can I offer discount codes for use in my e-commerce shop?
WooCommerce Shop Information
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- Can I link to my social media pages?
- Can I include details of my physical shop premises too?
- Can I include contact information on my E-commerce website?
- Can my E-commerce shop include a Delivery Policy?
- Can my E-commerce shop include a Terms and Conditions page?
- Can I include a returns / cancellation policy?