Email / Mailbox FAQs
Having a reliable email address that matches your website makes staying in touch with customers simple and professional. Our FAQs answer the most common questions about setting up and using your mailboxes.
E-mail – Can you help with this?
Small, standard sized email mailboxes are included free of charge as part of our hosting package. We will discuss your requirements with you and then go on to set up any Email addresses and mailboxes you need. This would typically be something like info@yourbusiness.co.uk.
How many e-mail addresses can I have?
As many as you like! There’s no limit
Can I use my existing e-mail address or a free account like Yahoo or Hotmail?
Absolutely, you can use any e-mail address on your website. We can also help you to set up a Yahoo or Hotmail account if you need one.
Mail forwarding, what is it?
This is where an e-mail sent to one address is forwarded onto another. For example we can set up mail forwarding so that any e-mails sent to info@yourbusiness.co.uk are automatically forwarded to your existing e-mail address. This is useful if you want to keep using an existing account, but also like to have a more businesslike e-mail address featured on your website. We offer unlimited mail forwarding on our hosted websites.
Do your e-mail accounts have Spam Protection?
Yes, all our mailboxes have built in Spam Protection. As standard we also encrypt your e-mail addresses on our websites to make it difficult for the information to be harvested by web spiders and search engines.
