Whether you want to make a minor update to text, add a new photo to your homepage or add an entire new section to your web site we’ll be more than happy to help. Simply e-mail the changes, photos and/or text to us and we’ll provide you with a quote for the updates.
If your updates are extensive or if you’d like to talk through them with us please give us a call to discuss them. Sometimes it’s good to meet up to talk through the details.

Please Contact Us to discuss your updates.

Simple web site updates are charged at an hourly rate which is pro-rated by the minute. This means that you only pay for the time it takes for your updates to be completed. For instance if you need to change your phone number or e-mail address this would only take a matter of minutes to update and that’s all we’d charge for – just the time it takes. There is no minimum charge. In all cases we’ll let you know how much the updates will cost upfront before going ahead with any work.

If the updates are more extensive or complex we’ll review what’s required and provide you with a quote to complete the work before going ahead.

If you’d like a quote for some updates please Contact Us - it might not cost as much as you think.

Depending on the type of web site you have you may be able to make minor changes yourself. For example some of our e-commerce sites allow you the ability to make certain product changes yourself, such as price amendments, availability of goods etc. We’ll make sure we show you the ropes so you’re confident at making these simple changes yourself at your convenience.
However for many of our sites it will not be possible for you to update the web site yourself and we recommend you Contact Us to discuss your needs.

To save time (and money!) on your updates we recommend you send any new information via e-mail or on disk. However we can scan any photos and manually type documents if you need us to.

There are web sites out there that allow you to make more updates yourself however they are often generic, template type web sites, or if they’re not then in most cases they’re the type of site that is far more costly to implement initially. In our experience updatable sites have a tendency to become inconsistent over time, particularly where more than one person is responsible for updates. At Pedleyonline we’ve decided to steer clear of updatable sites and we prefer to opt for bespoke web sites which we update for you upon request at very reasonable rates. We’ll ensure your web site is kept in tip-top shape and ready for business while you concentrate on running your business!

There's lots of ways you can expand your site. Here's just a few ideas of how you can get information to your customers via your website.

1. FAQs - Write out those questions you keep being asked and provide clear and comprehensive answers to help your customers.

2. Additional pages expanding on specific products or services - tell them exactly what they'll be getting in detail and make sure you have the space to do it by dedicating a whole page to it.

3. Guides - particularly good for guiding your customers through a process thus answering many of their questions pro-actively.

4. Blog - why not blog about it? A more relaxed informal way to share information and latest news with your customers.

Other ways to engage your customers include social media

How much time are you spending answering the same questions over and over?
Find out how you can save time, increase profits and improve customer service.

We can certainly look at it for you but it’s going to be tricky! Also – if we’re completely honest we can’t promise not to talk you into an upgrade to a posh new Pedleyonline built web site!

The fact that you’re considering asking us to update a site built by someone else is a good indication that you either can’t or don’t want to continue working with your original web designer. If we can help with your current site then we will but if not, there are always other options to consider and hopefully we can help clarify things for you.